Privacy Policy

Effective Date: September 14, 2026

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, or inquire about our manufacturing, highway signing, structural fabrication, foundations, and installation services.

This information may include:

• Your name
• Email address
• Phone number or mobile phone number
• Company or business name
• SMS opt-in and consent information, including the date, time, source, and consent language where applicable
• Project or service-related information
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage data. This information may help us maintain website security and improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests.
• Provide information about our services.
• Communicate with you regarding potential or existing projects.
• Send SMS messages when you have expressly opted in to receive them, for the purposes described at the time of consent.
• Maintain SMS consent records and process STOP, HELP, and other opt-out or support requests.
• Improve and maintain our website.
• Understand website usage and visitor preferences.
• Protect our website against fraud, misuse, and security threats.
• Comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve your browsing experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

4. How We Share Your Information

We do not sell or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted providers that help us operate our website, manage communications, or provide requested services.
• Legal Requirements: When disclosure is required by law, legal process, or a valid government request.
• Business Transactions: In connection with a merger, acquisition, reorganization, or sale of business assets.
• With Your Consent: When you authorize us to share your information.

5. SMS Messaging and Consent

If you opt in to receive SMS messages from Complete Highway Identity Inc, we may use your mobile phone number and consent information to send the types of messages described at the time of opt-in. Message frequency varies. Message and data rates may apply.

By completing an applicable opt-in process, you expressly consent to receive recurring automated SMS messages from Complete Highway Identity Inc for the stated purpose. Consent is not a condition of purchasing goods or services. Reply STOP to unsubscribe or HELP for assistance.

We do not sell or share mobile phone numbers or SMS opt-in and consent records with third parties or affiliates for their own marketing or promotional purposes. We may share this information with messaging providers and service providers only as necessary to deliver messages, process opt-outs, provide support, maintain records, or comply with legal obligations.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve disputes, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing your request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updates will be posted on this page, along with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Complete Highway Identity Inc
1576 NW 165 Street
Miami Gardens, FL 33169
Phone: (954) 324-6260
Email: mirnesa@completehighwayidentity.com